Gateway21

Notation Based on the Specified Commercial Transactions Act

Last updated: 2026-10-05

Seller
YOKOHAMA Gateway21
Person in charge
Will be disclosed without delay upon request (please contact us at the email address below).
Address
1-1 Kaigan-dori, Naka-ku, Yokohama, Kanagawa 231-0002, Japan (in front of the Water Police Station)
Phone
Will be disclosed without delay upon request (please contact us at the email address below).
Email
info@gateway21.jp
Prices
Shown on each service page and on the booking screens (all prices include consumption tax).
Additional fees
None (internet connection fees are borne by the customer).
Payment methods
Online payment by credit card, etc. (Stripe). We do not accept payment at the store, either in cash or by cashless means.
Payment timing
At the time of booking. For pay-later bookings, by the deadline stated in the confirmation email.
Service delivery
On the booked date and time.
Cancellations and refunds
As set out in section 3 of our Terms of Service. Due to the nature of the services, there are no returns or exchanges after use.
Supported environment
The latest versions of major browsers (Chrome, Safari, Edge, Firefox)